IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

Chris Day, founder and now ex-CEO of IT Glue

Kaseya, which provides IT infrastructure management solutions for both MSPs and internal IT organizations, has announced the completed acquisition of Vancouver-based IT Glue. IT Glue is the market leader in IT documentation software specifically for the MSP market. The deal was made public early on Wednesday afternoon.

A couple elements of the news announcement stand out. First, IT Glue will continue to operate as a stand-alone, independent business-unit based out of its headquarters in Vancouver, British Columbia. That’s not a surprise. Kaseya is doing the same thing with Unitrends and RapidFire Tools, its other two major acquisitions of 2018. A bigger surprise is that Chris Day, who was the founder and CEO of IT Glue, will not be joining the new company at all. Kaseya has announced that Day will step down from his role at IT Glue to pursue other opportunities. They also said that day-to-day operations of the company will continue to be led by IT Glue’s existing management team.

IT Glue is an open platform, and has a broad partnering strategy, and Kaseya says that won’t change. Kaseya will, however,  now offers a full and complete integration of the IT Glue documentation offering into its IT Complete suite of products. Like other providers in its space, Kaseya has worked closely with IT Glue, and has been reselling IT Glue for the past two years.

Founded in 2013, IT Glue is used by over 5,000 MSPs in 30 countries, serving over 60,000 users and 500,000 businesses globally. Its award-winning IT documentation software is a proven, best practices-driven IT documentation platform designed to help MSPs and IT departments maximize the efficiency, transparency and consistency of their teams.

ChannelBuzz will follow up this brief news announcement with additional detail about what the change is likely to mean, particularly for MSPs who use RMM and PSA products that compete with those offered by Kaseya.