In The Channel
Podcasts
In The Channel
Jennifer Roy on culture, scale, and what PE really looks like from inside a Canadian MSP
Jennifer Roy didn’t know what half the acronyms in the job description meant when she applied for her first role in managed services. Fifteen years later, she’s CEO of Nucleus Networks, operating across five Canadian cities, and one of the more candid voices in the Canadian channel on what people-first leadership actually costs you.
Podcasts
Channel Programs
OutSystems’ Ben Yerushalmi on Elevate, agentic AI, and why partner work is moving to the front end
OutSystems SVP of Partners and Alliances Ben Yerushalmi joins In The Channel to discuss Elevate, the vendor’s new outcome-based partner program built for the agentic AI era. The conversation covers where partners are actually generating revenue with agentic AI today, why the services model is shifting from implementation to front-end advisory, and how OutSystems thinks about competing – and coexisting – with Microsoft, ServiceNow, and Salesforce.
Podcasts
In The Channel
What F12.net has learned from 20 years and 15+ acquisitions
F12.net founder and CEO Alex Webb and Chief of Staff Leanne Yeatman walk through two decades of M&A experience – from their first acquisition in 2006 to their recent private equity transition – covering what makes them pursue or walk away from a deal, what integration really looks like on Monday morning, and what MSP owners need to hear if they’re thinking about selling.
Distribution
In The Channel
In The Channel
The evolution of an MSP: WBM’s 75-year journey and the “curse” of the entrepreneur
WBM Technologies president JoeAnne Hardy discusses the company’s transition from a 1950s typewriter shop to a leading Canadian MSP. She opens up about the “curse” of the entrepreneur, the deliberate pivot that aligned business growth with personal well-being, and why knowing your non-negotiables is the key to navigating private equity and growth capital.