Lisa Pope, Epicor’s new VP of Sales for the Americas, wants to recruit some top partners away from their competition, but also knows that for that to happen, more things need to change in how Epicor manages its channel.
Sophos also launched a new Hot Line to provide competitive intelligence, made changes to their post-sales technical skills certification and should have a new Cloud Security Provider program by the fall.
The new program, Cloud Start Initiative, adds a new tier for partners just moving into the cloud, and takes advantage of new capabilities in the IndependenceIT software to facilitate administrative self-deployment, as well as enhancements related to the Microsoft CSP program.
Greg Ambulos, who runs North America’s channel business for Dell EMC, was in Toronto today, and provided an update on the new channel program’s progress. He also detailed changes to the overall sales structure designed to deal with long-standing complaints of legacy Dell partners.