The new Tigerpaw integration is not just aimed at allowing their present MSPs to add a managed print services capability, but at reaching out to office equipment dealers who need to diversify their businesses to survive.
The three year deal makes KYOCERA Document Solutions Canada an Avast Elite Channel Partner, and the managed IT services portfolio from AVG Business by Avast will be offered both to KYOCERA Document Solutions Canada’s customers and to their own channel.
Pulseway, which offers cloud-based RMM services with a focus on the needs of mobile users, has been intensifying its MSP business over the last year, and adds to that with new NOC services for that market.
The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.
The addition of cloud visibility into the Managed Detection and Response service responds to the user vulnerability to issues like phishing and data exfiltration, and presents a strong new opportunity for partners.
The addition of auto-healing scripts, more out-of-the-box monitoring, full integration of the Splashtop remote app, and automation of support for the agent installation process highlight the newest Atera enhancements.