Auvik Networks’ Alex Hoff on best practices for getting the most out of your networking business as a managed service provider.
Tigerpaw is moving from a system of perpetual concurrent user licenses on a module by module basis to one low-priced SaaS option with everything included. While customers who have already invested in the licenses are not being forced to switch to SaaS, Tigerpaw will be offering them incents to do so.
The company’s staff was taken by surprise when the news was announced, and concerns were expressed that their laid-back culture would be changed. IT Weapons will however operate as a subsidiary, nothing will change internally, and the big change will be exposure to 18,000 Konica Minolta Canada customers.