Walter Denk, who has a distribution background and has been working for Avaya in Germany, is the company’s new global channel chief. Even more importantly, he says that the job has been redefined and that the channel will benefit.
Rejean Bourgault, who has been in the lead role in Canada since October, and Corey Mindel, who has been acting channel leader since Ange Valentini left at the end of the year, were both formally introduced at Avaya Engage.
Zang moves into the cloud PBX market with Zang Office, although at this stage, the channel opportunities, other than referral fees, are limited. Partner opportunities for Zang Space, the collaboration tool, appear stronger.
Apart from the typical benefits from certified status of Microsoft’s validation with customers, Microsoft’s policies of encouraging partnerships is generating new business for Actiance from other Microsoft vendor partners, and developing a higher value-add channel for them.
With the Mitel deal now off, Polycom needs to build its own bridge into a cloud future. Nick Tidd, who runs their Global Partner Organization, outlines the company’s plans to do just that, with one key objective being to get their own channel to sell Polycom and Microsoft together.
Built on top of the Avaya Breeze engagement platform, Oceana is designed to deliver on industry promises of next-gen customer engagement, and while it is much more of an enterprise play than mid-market, should be a useful tool for partners who play in the enterprise space.
The move of the distributor’s facilities from Montreal to a facility of double the size in the Greater Toronto Area will enable more Canadian integration work, better SLAs for more customers, and improved co-ordination with the U.S. distribution facility in Indianapolis.