Unified Communications

Westcon-Comstor sees major Canada opportunity with new Oakville logistics centre

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The move of the distributor’s facilities from Montreal to a facility of double the size in the Greater Toronto Area will enable more Canadian integration work, better SLAs for more customers, and improved co-ordination with the U.S. distribution facility in Indianapolis.

Avaya creates new company, Zang, with cloud communication and app-as-a-service platform

Mo Nezarati Avaya

Mo Nezarati, the founder and CEO of Richmond Hill ON-based Esna, which Avaya acquired last year, has been named the GM of Zang, which was created as a separate company because its business model is radically different from Avaya’s. There will be channel opportunities though, and Zang is developing a channel program.

Walter Andri leaving Avaya Canada; no permanent replacement named

Walter Andri Avaya Canada

ChannelBuzz has learned that Walter Andri, who has been President and Managing Director at Avaya Canada, is leaving the company. Andri, who had been senior vice president of sales at Primus Telecommunications Canada, joined Avaya a little under a year ago, in late February 2015. His telco background made him highly attractive to Avaya, which…

New products and plan in place: Avaya now needs to execute

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After a long restructuring, Avaya now has its two core next-gen offerings available, and has a systematic and well thought out plan to take them to market, leveraging both its channel and internal resources better than in the past. They still have to execute on these better than in the past however.

Avaya Canada team front and centre in development of new Midmarket program

Walter Andri Avaya Canada

The Avaya Midmarket Select Program is focused on a select number of partners, and lets them allow rock bottom pricing in packages designed to facilitate solution sales. Avaya Canada’s key role in the program’s development has resulted in six of the 40 partners in the global program being Canadian.

ShoreTel unifies cloud, on-prem programs in major channel program restructuring

Heather Tenuto ShoreTel 300

The new program is also much simpler than the old, with the number of tiers cut by almost two thirds. The cloud changes won’t impact Canada though – the cloud product still isn’t available here. Canadian partners will find opportunity registration and training changes interesting however.