MSPs

Podcasts

The Buzz: Cisco opens AI model opportunity, N-able accelerates patching, Dell expands cyber resilience

October 28, 2026 Robert Dutt Comments Off on The Buzz: Cisco opens AI model opportunity, N-able accelerates patching, Dell expands cyber resilience
Cisco introduces Model Foundry for partner-developed AI solutions, N-able connects vulnerability discovery with automated remediation, and Dell expands protection for AI environments, identity and infrastructure.

In The Channel

Why OpenText’s AI chief says the human element is the biggest lesson in agentic AI

October 22, 2026 Robert Dutt Comments Off on Why OpenText’s AI chief says the human element is the biggest lesson in agentic AI
OpenText expected to move toward autonomous AI faster than it has, and the biggest lesson has been the importance of people and change management. In this episode of In The Channel, Shannon Bell shares what the company has learned and what it means for partners building AI practices.

In The Channel

KnowBe4 channel chief Mills looks to bring greater focus, distribution to partner strategy

October 7, 2026 Robert Dutt Comments Off on KnowBe4 channel chief Mills looks to bring greater focus, distribution to partner strategy
New KnowBe4 channel chief Kurt Mills sees significant opportunities to evolve the security vendor’s channel model as it looks toward its next stage of growth. He joins In The Channel to discuss distribution, Canadian coverage, partner program changes and why he says KnowBe4 “can do better” with MSPs.

Cloud

Aparavi adds direct-to-cloud data transfer and data classification and search enhancements to Active Archive platform

March 19, 2019 Mark Cox Comments Off on Aparavi adds direct-to-cloud data transfer and data classification and search enhancements to Active Archive platform
Aparavi, which came out of stealth a year ago, plays in the multi-cloud data management space.

Managed Services

Infovista improves Ipanema SD-WAN application intelligence as they drive solution deeper into MSP channel

March 18, 2019 Mark Cox Comments Off on Infovista improves Ipanema SD-WAN application intelligence as they drive solution deeper into MSP channel
Ipanema, which Infovista acquired in 2015, is becoming an increasingly important part of their business, and the MSP channel is becoming a more important part of that, as Ipanema broadens out its channel strategy beyond large telco partners.

Managed Services

RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric

March 15, 2019 Mark Cox Comments Off on RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric
Atera reworked their own platform to a microservices architecture to take advantage of the new platform, which also greatly improves their ability to work with Big Data.

Backup

Datto Channel Ransomware Report for Canada has some warning signs for MSPs

March 14, 2019 Mark Cox Comments Off on Datto Channel Ransomware Report for Canada has some warning signs for MSPs
Canada leads the countries surveyed in both the average ransom paid to ransomware creators and the amount of money lost to downtime from ransomware, which is hardly ideal, and something that Canadian MSPs need to work smarter to prevent.

Managed Services

Webroot enhances Security Awareness training offerings

March 13, 2019 Mark Cox Comments Off on Webroot enhances Security Awareness training offerings
While Webroot has updated their course content and made it easier for MSPs to construct phishing lure pages, the major attraction here is likely a new Client Breach Report that the MSP can use as a pre-sales tool.

Channel Programs

Malwarebytes introduces first partner program for MSPs

March 5, 2019 Mark Cox Comments Off on Malwarebytes introduces first partner program for MSPs
Malwarebytes has managed its MSP partners as resellers until now, but as that segment of the market grows, the company will be rolling out a program specifically designed for MSPs following a successful pilot in Australia.

Channel Programs

Comodo Cybersecurity lets partners define their own benefits in their first channel program covering endpoints

February 21, 2019 Mark Cox Comments Off on Comodo Cybersecurity lets partners define their own benefits in their first channel program covering endpoints
Comodo is recruiting partners who are prepared to make a deeper commitment to the company and supporting them through the program, while leveraging distribution for the first time ever to support much larger numbers of more transactional partners.