SolarWinds SVP and GM Pagliuca kicked off the company’s event in Scottsdale by emphasizing the centrality of partnership between the company and its MSP partners, while talking about what MSPs need to do to be successful and giving them some nuggets about new things they can expect this year.
The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.
Auvik has brought back a promo they ran last year, in collaboration with ten vendors in total, including competing RMMs. The low-cost program got a strong response last year, which the company is looking to replicate.
Pulseway’s new integration adds an integration with a commonly-used IT documentation platform, that will improve MSPs’ ability to troubleshoot Pulseway, and make Pulseway a more attractive option for MSPs.
Late last year, Continuum decided to supplement the endpoint security embedded in their core suite with a new security unit, and new service offerings, which became available in April. The CARVIR acquisition accelerates that initiative significantly.
To avoid a nightmare integration when adding a new service or capability,, MSPs should look for services that easily plug into your existing tools and platforms, and vendors that understand your needs by providing intuitive tools to ease the process.
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.