SAP turned some heads with their presence at the CompTIA channel event this week, a presence motivated by an increased new emphasis on recruiting the right type of partner covering SMB customers, in order to double their cloud business by 2020.
Improvements to user interfaces in a cloud world, better automation and orchestration to deal with Big Data, increased openness and new software-defined data services highlight what Commvault is calling a very significant series of announcements.
The SAP PartnerEdge Cloud Choice, profit option – with the emphasis on option – has the partner doing most of what they did before, and keeping control of the customer. SAP, however, now handles the contracting, invoicing and collections.
The Lenovo announcements included three joint offerings with integrators around SAP HANA, SAP-related data warehousing and memory announcements, and a hyper-converged sofolution r SAP Business suite applications stemming from their partnership with Nutanix.
SAP Anywhere formally launched in the U.S. this week. But while demand for the small business-focused CRM solution is strong, a change in SAP’s SMB applications strategy has led to the Canadian launch being put on hold for now.
The OCF found that in addition to resolving massively increased complexity in market allocation issues stemming from the growing segmentation of the market, implementing the SAP solution gave them the benefits of CRM for the first time, and enabled them to realize major benefits from going digital.
SAP Canada is thinking about dropping its one billion dollar threshold defining the direct space to the 500-600 million range, but is emphasizing that the idea wouldn’t be to take more business direct, but to make SAP direct resources available to assist partners in the upper half of the SME space.
SAP Business One is fourth in its category with 1.8 per cent market share globally, but its general manager, Luis Murguia, believes a major organizational change which was quietly implemented in April can help to deliver significant growth.
OpenText has historically been mainly a direct player, but is looking to leverage its strong partnership and personal relationships with SAP, and its relationship with SAP partner Accenture to build up its channel business in Canada.
Other Dell SAP-related initiatives announced at SAPPHIRE NOW included ones around the Internet of Things, cloud blueprints to optimize SAP environments, and a new optimized architecture for SAP Foundation for Health.
Hitachi Data Systems has greatly deepened its strategic relationship with SAP around HANA in the last several years, and its new announcements, which cover from the low end of the market to the high, broaden that portfolio.
CEO Bill McDermott didn’t exactly promise a kinder, gentler SAP, but he did pledge a company that will be more empathetic to customers, have a more complete vision, and be more focused on simplicity. He also offered a forecast of some trends he thinks SAP will be well positioned to leverage.