In this episode of In The Channel, Auvik’s Steve Petryschuk joins Robert Dutt to discuss the findings of the 2026 IT Trends Report. They dig into the “Maturity Mirage,” the rise of Shadow AI, and why the path to AI readiness actually starts with better documentation and visibility.
Top Down Ventures has closed Founders Fund I at C$38 million, oversubscribed, as the first institutional VC fund focused exclusively on early-stage MSP software and AI. Managing partner Joel Abramson joined In The Channel on announcement day to unpack the thesis, the zofiQ exit, and the market shift that has the fund bullish on the decade ahead.
In the final episode of our Knowledge 2026 series, we sit down with Steven Kiss of EY Canada – the founder of SuMO IT Solutions, Canada’s first ServiceNow elite partner, now running EY’s national ServiceNow practice – for a practitioner’s view of where the channel is actually headed.
Recorded live at Knowledge 2026 in Las Vegas, Robert Dutt sits down with Cristin Gooderham of ServiceNow Canada to unpack what a week of big agentic AI announcements actually means for Canadian enterprises and the partners who serve them.
Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner organization – and what that signals for how the channel needs to evolve.